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Shipping and Delivery
Package Shipment
BeeKeepClub offers international shipping and delivery services that currently operate in over most countries and islands worldwide. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Worldwide Shipping
Yes. We provide free shipping to the USA, Canada and the United Kingdom. Shipping to other regions attract a flat rate. There are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Estimated Shipping Times
Shipping time varies by location. These are our estimates:
| LOCATION | *ESTIMATED SHIPPING TIME |
|---|---|
| United States | 7-14 business days |
| Canada, Europe | 15-30 business days |
| Australia, New Zealand | 15-30 business days |
| Mexico, Central America, South America | 20-45 business days |
*This doesn’t include our 3-5 day processing time.
Tracking Information
Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping, tracking is not available.
My tracking says “no information available at the moment”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
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If you have any other questions, please contact us and we will do our best to assist you. We take great pride in bringing our customers great value and service and we will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.